Effective Communication: The Key to Business Success

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In today’s fast-paced world, where words have the power to inspire, unite—or even divide—mastering the art of clear, intentional communication is more important than ever. That’s the compelling message behind Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a powerful new book by executive coach Molly Tschang and world-renowned leadership expert Marshall Goldsmith.

With a foreword by leadership legend Ken Blanchard and an epilogue by former Ford and Boeing CEO Alan Mulally, this book offers a masterclass in communication for professionals at every level. Both leaders emphasize that great leadership is inseparable from great communication—and that, in business, how you say things matters just as much as what you say.

At its heart, Say It Skillfully is a practical guide for anyone who wants to become a more impactful communicator—whether you’re leading a company, managing a team, or collaborating with colleagues. The authors provide actionable techniques to help readers overcome fear, engage in tough conversations, and use words as tools for connection, clarity, and influence.

Molly Tschang and Marshall Goldsmith combine decades of leadership coaching and behavioral expertise to deliver strategies that are both accessible and transformational. Their collaboration centers on a key principle: communication is not just about speaking—it’s about connecting meaningfully.

One of the most powerful themes in the book is the importance of courageous conversations. Many professionals shy away from uncomfortable discussions, worried about creating tension or conflict. Tschang and Goldsmith flip that narrative, showing readers how to approach difficult topics with confidence, compassion, and purpose—turning those conversations into moments of breakthrough and understanding.

Another core element is the skill of giving and receiving feedback. The authors argue that feedback, when delivered with empathy and received with openness, can be one of the most valuable tools for personal and professional growth. The book offers frameworks for delivering constructive criticism without causing defensiveness, and for transforming critique into meaningful improvement.

Say It Skillfully also emphasizes the value of building a culture of open, honest communication in the workplace. When team members feel seen, heard, and respected, organizations thrive. The book outlines tangible steps leaders can take to create environments where transparency isn’t just encouraged—it’s expected.

Throughout the book, real-life examples and relatable scenarios illustrate how these communication strategies can be applied in daily life. Whether it’s handling a challenging team dynamic or articulating a vision in a high-stakes meeting, readers learn to translate theory into action with confidence.

Ken Blanchard’s foreword offers a powerful prelude, drawing on his decades of leadership wisdom to emphasize why communication is the bedrock of trust and team alignment. His insight sets the tone for a journey of discovery and empowerment.

Alan Mulally’s closing reflections further enrich the message. Through his personal stories from leading two of the world’s most iconic companies through times of crisis and transformation, he reveals how consistent, authentic communication drives real results—both in business and in life.

Whether you’re a CEO striving to motivate your team or an individual contributor aiming to elevate your presence, Say It Skillfully is a must-read. The lessons within are both timeless and timely, equipping readers to speak up with intention, listen with empathy, and lead with clarity.

Releasing on May 20th in print, ebook, and audiobook formats, Say It Skillfully belongs in the hands—and minds—of anyone seeking to turn their voice into a force for positive impact. Don’t miss the opportunity to unlock your communication potential and transform the way you lead, collaborate, and connect. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy